Open box items are processed within 1-2 business days and the standard shipping timeframe is typically between 5-7 business days.

Open-box items are typically returned goods by customers, inspected by our warehouse staff team, and then restocked at a considerable discount. You will still get the warranty when purchasing the open-box items. However, they are final sales and non-refundable.

We currently only ship Open Box items to customers based in the United States.

Yes, Open Box items are final sales. While we do our best to ensure all open-box items are reviewed (functional and in almost-new condition), should you have any issues with your open-box item, please feel free to reach out to our customer care team so we can assist in arranging any replacements if needed. Should you, in any event, want to exchange for a brand new item, you would be responsible for any price difference.

Customizations are not possible for Open Box items at this time.